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Wireless mouse and keyboard not working If this does not work, follow the steps above to pair the keyboard and mouse How to Fix Logitech Wireless Keyboard Not Working Issue. Re-add the device and check. Make sure the computer is on, plug in the USB receiver. You have to make sure that there is no interruption in the wireless signals of your keyboard and system. Move the mouse to a different USB port. Device Manager should be listed in the results. Now click on the scan for hardware changes option. Also make sure your computer is at least four feet from or desk or table. Select the Dell Wireless The mouse carried on working as usual but the keyboard didn't work at all. Check for dirt or dust in the USB ports and clean them if required. The reason is that they provide a smooth gaming Your keyboard and mouse work by sending wireless signals to a USB receiver that came with your setup. If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac. Outdated drivers can cause compatibility issues with your If a setup menu does not open, the integrated keyboard hardware is not working. just that my laptop's keyboard and mouse totally die out. Damaged hardware. Tip: If the current status is the result① after Operation 1, which is that the keyboard and mouse do not work on Computer 1, while they can work normally on Computer 2. change the mouse batteries, if not already tested Computer once turned on, if does not work and you have a button to refresh the mouse, try if that doesn't work the mouse may be faulty You will have to buy one with its own dongle, so consider a universal dongle this could be useful if you then change the keyboard I have this Logitech MK345 Mouse/Keyboard Combo plugged into my PC through the provided USB dongle. When asking a question or stating a problem, please add as much detail as possible. Devices such as wireless mouse, Wi-Fi router, and speaker could interfere with the connection of The best test would be to plug the wireless usb dongle into another PC with the same operating system to determine if the keyboard and mouse it was delivered with are working. The keyboard flashes like its turning on during start up but then it just turns back off. 1: Restart your Xbox console and mouse. Find drivers for your keyboard, mouse, or touchpad; Troubleshoot wireless input devices; Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool Wireless Keyboard and Mouse Not Working How To Fix In this video I’ll be covering the ten different steps to troubleshoot the most common problems encountere It is very unusual for your wireless keyboard and mouse combo to get damaged at the same time. 0 USB port. Select the Search charm and type Device Manager. PUGB Mobile is an example of this phenomenon you may well have heard of, where playing with a mouse is akin to paying in god mode! However, it does not always work with all boards, I did a build for a friend who likes Gigabyte Mainboards and wanted the build for games, so it was a single CPU. The unifying receiver was stuck in a slot in the end of my original cardboard box. Expand the Keyboards section. Q3. If your Logitech K330, K750, K235 or other keyboard does not work properly, you can follow the next I left the pc for an hour and came back to find the wireless keyboard (P/N: 928924-001 Rev 0A) was not working but the wireless mouse working as normal. On your This article is going to fix your Logitech wireless keyboard that is not working but the mouse is. ; Press and hold the Connect button on your wireless Wireless keyboard suddenly stops working on all-in-one computer . Hardware. My mouse works exactly as it should, however the keyboard will randomly stop working. Ensuring the Wireless Signal. Hence, make You have to use the unifying receiver that came with the original box containing the keyboard and mouse for MK270. on the desk without the pad it works much better even if the mouse is attracted to the metal a little bit. Restart PC to reinstall driver. Mouse and keyboard drivers are outdated – Make sure Problems with Logitech keyboard/mouse wireless MK345 Model AND MK270. Plug your USB receiver into a usable port. You can get step-by-step instructions in the following guides: Mouse left or right button does not work Keyboard buttons do not work Wireless Any wired, wireless or Bluetooth mouse and keyboard occasionally stops responding on Windows 10 (21h1+) and Windows 11. input must not Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers. I've change the batteries. Wireless keyboards and mice connect to your PC using a wireless USB dongle. I've changed the USB Ports. Home. When the product is not moving or there is no signal from the USB receiver, it will automatically This issue started only after updating to windows 11. Most wireless mice only work within a short range of the USB receiver. Any Does this keyboard and mouse work in another PC? Try these fixes for Logitech wireless mouse and keyboard erratic behavior in Windows 10: However, if at any point I 1) unplug the wireless dongle, 2) plug in the keyboard or mouse with the factory cord, 3) let the product charge while using the product, 4) unplug the product, and 5) plug the dongle back in, then the product will fail to recognize the dongle for the wireless connectivity. Click on Device Manager. Bruce K. If a setup menu opens, use the arrow keys to navigate the menus. So, fear not if your wireless keyboard isn't working – with a methodical approach, patience, and the tips discussed in this article, you'll soon be back to seamlessly typing away. It is another usual step that you should follow while resolving the Dell wireless keyboard not working problem. Method 5: Replace the batteries (non-rechargeable device) If the device is non-rechargeable, follow these steps: Turn the device upside down, and then remove the battery compartment cover. Reset your Logitech Wireless Keyboard. Activating Dex with cable from phone to laptop; I can use PC keyboard and both touchpad and bluetooh mouse. If your operating system has updated but your mouse driver hasn’t updated, your mouse may stop working. If I gently pick it up and angle it, then put it back down, it works. HP Wireless Keyboard and Mouse . Using any connection. Start date Feb 19, 2020; Toggle sidebar Toggle sidebar. [Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues. See if the On-screen Keyboard works at Settings > Ease of Access > Keyboard > Turn On the On Screen Keyboard. I am trying to get the wireless keyboard and mouse to work that came with the computer. Unplugging and inserting USB dongle, Changing batteries, Uninstalling latest window updates, uninstalling keyboard driver and restoring it in device manager, system restore to previous date does not does not resolve the issue. Select Settings. My wireless keyboard 850 model 1455 has stopped working. Now, you will see the USB When your Wired USB, Wireless USB, or Bluetooth mouse is not working as it should, see the expanding section below that best matches the issue that you Dell Pro Compact Silent Keyboard and Mouse - KM555, Dell Fix mouse and keyboard not working in Windows 10: Also, make sure to try the below-listed methods in Safe Mode if your mouse or keyboard works. It is not working. When this happens, I remove the power cable. Windows Updates: Ensure your Windows is Firmware Update: Installing the Firmware Update - Follow the steps below to download and install the Wireless Keyboard firmware update: . It is not bluetooth and it uses a receiver (dongle) Remove the dongle and try another PC or laptop. Hi Corvette596 Greetings! I am Vijay, an Independent Advisor. If you have a wireless keyboard or mouse, check that the batteries have enough charge to work correctly. If that mouse works, try the mouse not working with another computer. How do I get my Logitech wireless keyboard to work? To get your Logitech wireless keyboard to work, ensure it has fresh batteries and reconnect it to the USB receiver. Open Settings and go to Bluetooth & devices > View more devices > remove the Bluetooth mouse. Corrupt keyboard or mouse driver. When you have a wireless USB or Bluetooth mouse, install new To eliminate the computer as a problem, try your mouse on a different computer or device with mouse support. Update Drivers: If you can log in using a wired keyboard, go to Device Manager and check for any updates for your keyboard drivers. During boot, my wireless USB keyboard doesn't work. Issue 1: Mouse not working. If your wireless keyboard and mouse do not work even after changing the batteries, please try re-syncing them by following these steps. Insert Wireless Dongle. Why aren't the mouse and keyboard working in Windows 11? What can I do if the mouse and keyboard are not working? 1. , do It is the keyboard, not a driver or dongle issue as the mouse still works and uses the same dongle and drivers obviously. GET IN TOUCH WITH Us. I am on Dex now with cable, then everything works fine, I am using the PC mouse now. Sometimes I have to shake it. If you just purchased this hardware, and nothing happens when you insert the USB receiver into a USB port on your computer (i. I tried to see if plugging in a wireless keyboard and mouse would work and it did not. [SOLVED] Entering BIOS with a wireless Bluetooth keyboard. If you are unable to find it from the box in which the keyboard and mouse, then you will need to contact HP Phone support for the replacement. We would like to show you a description here but the site won’t allow us. On Windows 10 desktop, and Lenovo Win10 laptop, "Settings" shows a Bluetooth mouse as paired and connected, but mouse not works. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; I have got one user who have combo Logitech keyboard K345 and Logitech Mouse M275. Put the dongle on laptop USB port- Mouse and keyboadrd works fine Wireless Keyboard Not Working- Mofii Candy Keyboard . The mouse and keyboard are wireless USB and are the only Wireless mice and keyboards typically work on a 2. It was working, then suddenly it wasn’t while the same mouse and keyboard are functional on a different PC under Windows so clearly not a problem with them. 1) I will reboot 3 - 4 times 2) Shutdown the computer 3) Change batteries 4) Unplug the USB Dongle and Connecting the Dell Pro Wireless Keyboard and Mouse to your Computer. If multiple mice do not work, Check if the keyboard works in Safe Mode. if it still fails then return it. But that's not the end of the issues Apparently my keyboard and mouse only work on the bottom USB3 port and the top USB2 port. Any suggestions? Wireless keyboard not working but mouse does; Wireless keyboard not If the keyboard is still not functioning, you may need to reset it. Mouse and keyboard drivers are outdated – Make sure that the drivers for your mouse and keyboard are up to date. 4 gigahertz network, which is a common network for almost every other wireless item in your home. So when your mouse Bluetooth Wireless Keyboard and Mouse Lock Up after a Restart; Troubleshooting and FAQs; 1. Solved wireless mouse input not working issues on Windows 10 in 4 steps: troubleshoot device problem, reset wireless connections and others fast and easily. This may be caused by the radio frequency interference to wireless devices operating in the 2. The old receiver will not work. finally, i jus tried connecting the keyboard through a usb c to a dongle and that did not work too. 4. The first step in troubleshooting most electronics is checking the power supplied. I tried plugging them in different ports and all that and Mouse works up the the point of the login screen, then the cursor stops at the center and it and the keyboard will not work. To fix the Logitech wireless mouse not Image: Joe Rice-Jones / KnowTechie. The receiver has an informational tag that is attached to help you locate the receiver. If the mouse works correctly on another device, but not on your i first thought it was my dock but it works with my laptop. Wireless keyboard and mouse kit not working. So, in this in-depth guide, we bring you some I've tried different keyboards and mice, for example Logitech wired USB keyboard with Logitech wired USB mouse, then Bluetooth keyboard with wired mouse and vice versa, at the moment I'm using Microsoft Sculpt wireless USB keyboard + mouse. The mouse I unplugged the CPU fan, and sure enough, the mouse now works on boot. I can manoeuvre with the mouse but it won’t open any programs Same problem here. best gaming desk and my mouse doens't work on it. The radio interference issue could be the root cause of your keyboard lag. This might be a small hub that plugs into a USB port with a wire, a small dongle similar in size and shape to a thumb drive, or a very tiny unit that is barely visible once you slide it into a USB port. I have this Logitech MK345 Mouse/Keyboard Combo plugged into my PC through the provided USB dongle. Both the keyboard and mouse are erratic. Be Within Range. Go to Settings > Devices > Mouse (When you have a wireless USB keyboard, install new batteries. Go to Device Manager > Bluetooth . Move other working wireless devices away from the receiver and mouse. I have done all the obviously like change the batteries Having issues with your external keyboard? Whether it's wired or wireless, discover troubleshooting tips to fix the problem. Logitech wireless keyboards and mice are very popular among gamers. I have a Logitech K700 wireless keyboard and touchpad combination that seems perfect for the job. Signal quality: Weak signal strength or poor wireless receiver performance can result in your wireless mouse or wireless keyboard not working, especially in long-distance In general, wireless keyboard/mice will only work with the receiver that comes with them. Examine your USB port, receiver, and mouse for physical damage. The keyboard will work most of the time, but the mouse jerks around and is slow to react when clicking the buttons. Wireless mouse is working fine. Unplug the wired keyboard and mouse first. I turned the on using the power switch on the underside and pressed the connect button on both, the mouse is working as expected, however the keyboard is doing nothing (no light for Plug your USB receiver into a usable port. I have tried new batteries and the little green light in the bottom right comes on but it still doesn't work. I've uninstalled the drivers. Shut down again, and plug the mouse into a USB port. I am still running into the problem with the latter two. For the mouse to work, the wireless dongle has to be plugged into the USB port of your laptop or PC. windows updated my system and now my USB wired keyboard and mouse is not responding. If your Logitech Wireless Keyboard is not As soon as everything came back up, my keyboard and mouse stopped working. Mouse, Keyboard and headset not working upvote r/pchelp. On another The wireless USB receiver is under the keyboard when buying a keyboard or keyboard mouse combination, and under the mouse when bought separately. this MOFii keyboard for a while now and recently cleaned it via removing all the keycaps as I usually do but now it's not working. stops working, try to identify the problem by following these steps: Step 1: Check the Batteries. 2. rebooting hasn't helped. . I fiddled around with things, and somehow managed to get it working again (not sure what exactly fixed it) Keyboard/mouse worked fine for a while, and suddenly the keyboard stopped working again. Right click on the driver and select Update this software option from the context menu. The point of the dock is so that I can just plug a single cable in everything just works (keyboard, mouse, network Suggested Quick Fixes for a desktop keyboard not working. what should I do. Motherboards . I will surely help you to fix this issue. Take actions related to mouse (Check after each step A, B and C) Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show In this video I show you different troubleshooting steps on why your Logitech Wireless Keyboard may not be working. 4 GHz ISM Q2. In the next window, scroll down to find and expand the USB Settings option. Reconnect the keyboard USB cable or wireless USB receiver. Put the dongle on laptop USB port- Mouse and keyboadrd works fine The increased control possible with PC keyboard, mouse, and game controllers gives you a competitive advantage over touchscreen players, so get ready to win big. It is Replace the battery/batteries or make sure your mouse or keyboard is fully charged Move devices that emit radio waves or could cause radio interference away from your work area (Examples: cell phones, radios, wireless routers, microwaves) Next time I tried to use the keyboard/mouse, the mouse worked fine, but the keyboard didn't. e. If the previous solutions didn’t work, reset your Logitech wireless Try connecting your mouse and keyboard to different ports on the docking station to see if that resolves the issue. r/pchelp. Enter your serial number to check your warranty status. Other USB corded keyboards work, so I know USB is enabled in my BIOS. With a keyboard he was able to go into device manager and get the wireless stuff back up and running. It is I got the board working using a plug-in keyboard and mouse using the Raspian OS. If the wireless mouse is not working in Windows 10, it can deprive the users of several features like portability, Wireless keyboard and mouse may lag, disconnect, or not function while connected to USB port on a docking station. 4ghz keyboard. I have got one user who have combo Logitech keyboard K345 and Logitech Mouse M275. You do not have to turn the mouse/ keyboard off every time you stop using it. When your keyboard or mouse stopped The 230 is a wifi 2. Why is my wireless mouse not working, The keyboard and mouse work fine when plugged in to the laptop directly, but not when I plug in to the USB Dock. (Or, try to connect the Hi I received a wireless anko mouse and keyboard for christmas from Kmart but it did not have a usb receiver in the keyboard or mouse so I can't use it. 1. After this, click Change Advanced Power settings. Is that, correct? As you rightly said, the USB receiver is what connects the keyboard and mouse to the PC. I've Well, fret not as the Logitech keyboard not working in Windows 11 issue is not unique and can arise for any user, anytime. I clicked the link to microsoft and downloaded the update and ran the program. Now that we’ve covered compatibility, let’s explore some common issues and solutions for why your mouse and keyboard may not be working on your Xbox. I'm having similar issues after 2/8/21 updates. 1) I will reboot 3 - 4 times 2) Shutdown the computer 3) Change batteries 4) Unplug the USB Dongle and If updating the mouse driver did not resolve the Logitech mouse not working issue in Windows 11, you can try reinstalling the driver on your Windows 11 PC or laptop. How To fix Dell Bluetooth Keyboard & Mouse Not Working Issue? When any wireless device like the Dell keyboard and mouse. Sometimes a USB 3. Windows doesn't boot when a wireless keyboard/mouse is connected through a USB By this dock it connects to two 24" fullhd monitors (display port daisy chain), keyboard, and mouse. The mouse still works but the keyboard is totally unresponsive. I put brand-new batteries in both keyboard and mouse. If this is the first time using the mouse, there’s a compartment under the mouse that holds a Mouse works fine, wired keyboard used as replacement and works fine. Forums. For PC questions/assistance. I always keep a few cheap wired keyboards and If your wireless keyboard and mouse do not work even after changing the batteries, please try re-syncing them by following these steps. I just wanted to share a solution to a problem that I was having with both of my Wireless Logitech Keyboard/Mouse combinations. Then, the new keyboard and new mouse connected easily. Install and reinstall of the mouse and Bluetooth drivers does not help. So, whenever they stop working, it is most likely a minor connection issue. Wireless keyboard not working but mouse does; Wireless keyboard not working but mouse does. 0 port is not the best choice for a wireless mouse or keyboard. Quick Tips. Reseat the USB cable or wireless USB receiver. Restart the PC 2. If your device does not have the Wireless tab, go to the next method. This will launch the on-screen keyboard and you can use to type till we fix the Keyboard and Mouse Drivers: Most standard keyboards and mice come with default factory settings that do not require additional driver besides from your system driver to work. HDMI working fine. So, I plug the keyboard and mouse into the Monitor’s USB Ports hoping they would only control only my monitor and conserve space (while also making my work station look more appealing). But the downside of not having a cable is that the connection may be unstable. Right-click on the taskbar and select “Show touch keyboard button”. I use a heavily-loaded HP Z220 workstation with two If this fails from the same location try rolling back or Uninstalling the Keyboard driver, which works in a surprising number of cases where keyboard is messed up by Updates. The wireless keyboard and mouse came with the AIO and do not have an external receiver. Press Win + X and select Device Manager. Kmart DM 2w Vote When I plug in the keyboard and Mouse into my laptop’s USB Ports, they work fine on both displays. If the previous solutions did not solve the problem, try another mouse. Keyboard behaves as if the keys were stuck - sometimes it is not responsive at all, while sometimes certain keys are enter multiple times after one click. He said you have to power of pc before connecting ps2 keyboard or the computer won't detect it. To summarize: Dex Wireless to my laptop only activates the PC keyboard, not mouse (both touchpad on PC or wireless mouse). Many of the It doesn't seem to matter what brand keyboard/mouse i have or what USB port i use (both docking station and laptop) but the mouse is constantly not working and the keyboard seems to freeze every few minutes. Method 5: Replace the batteries (non-rechargeable device) If the device is non-rechargeable, follow these steps: On your keyboard, press the Windows key and the X key at the same time, then select Device Manager with the down arrow key. ) Turn on the device. Batteries fine, plugged and unplugged toggle, then works for a short while. Dongle connected to the all in one HP curved monitor. Step 4. 2: Check if your mouse is properly paired with your Xbox controller. If they don't work that troubleshooting effort will assure you in If the Dell wireless keyboard problems still exist, then follow further instructions of this guide. If updating the mouse driver did not resolve the Logitech mouse not working issue in Windows 11, you can try reinstalling the driver on your Windows 11 PC or laptop. I use this computer for work and now cannot use at all. Many users have Hi I’m at BestBuy and they have an All-In-One that’s not detecting their wireless keyboard but the wireless mouse works fine. Connect to Another PC Connect the Out-of-date software can contain bugs and glitches that prevent software from working properly. Build Advice Noob thinking of building a budget gaming PC ? Latest: StewartLSD; Today at 6:23 AM; In Device Manager, select the Mice and other pointing devices and then click on the Action option in the top left. Get your keyboard working again! Fast Startup of Your System: A wireless keyboard might fail to work if the Fast Startup feature boots the system without a resource essential for the operation of the wireless We would like to show you a description here but the site won’t allow us. While working, sometimes, my laptop's keyboard and mouse become unresponsive. Scan For Windows 8: 1. Right-click your wireless keyboard and select Update driver. If you move the mouse and it works, the USB port is the issue. The issue is not only the metal but also the magnetic mousepad on top of the desk. MY keyboard and mouse is not responding after update. ***Moved from Windows 10/Devices & drivers*** Wireless keyboards keep your desk tidy and they’re also great for traveling. You can vote as helpful, but you cannot reply or subscribe to this thread. Right-click I ended up taking it to the shop and the guy there hooked up a ps2 keyboard and it worked then he hooked up a mouse later. However, if I have some external mouse attached, that external mouse works fine and windows stays responsive. Why is My Wireless Mouse Not Working. To continue using the notebook, connect a USB-wired keyboard to a USB port and restart the computer. Step 5. I moved the receviver but I think it didn't improve. Select any of the following headings, See if your mouse or keyboard works with another PC: If it does, there might be a problem with your PC. The integrated keyboard in the notebook should be serviced or replaced. Both the keyboard and the mouse does not work. I can’t type characters. In Device Manager, expand Bluetooth and select the Bluetooth radio. You might consider upgrading to a Bluetooth combo. Magic Mouse has a switch on the bottom of the device, and Magic Keyboard and Magic Trackpad have a switch on the back edge of the device. This issue could have occurred due to these reasons: 1. Applicable Products: Notebook, Desktop, All-in-One PC, If you If your wireless mouse is not working, make sure that it’s set to ON. Update or Reinstall Your Keyboard and Mouse Driver. Walmart customers who have purchased the CYLO Wireless Keyboard and Mouse Set may find that the USB Bluetooth Receiver may not be located in the housing stated in the Keyboard would not work on wake up had to restart computer to re link key board every time (Microsoft Wireless Comfort Keyboard and mouse) again very old, replaced with brand new Microsoft Wireless Keyboard and mouse specifically says on box compatible with Windows 10 guess what does not work space bar key, certain letters and numerals, returned as faulty, My wireless mouse does not work on Windows 7, I downloaded the driver or software, whatever from Logitech, Make sure the wireless keyboard or mouse is discoverable by pressing the button (usually a small button on the bottom) labeled "Connect," "Pair," or something similar. ; Press and hold the Connect button on your wireless If your wireless mouse or keyboard is not working, perform each step in order, checking the mouse and keyboard after each step, until the mouse and keyboard work: Insert the USB wireless receiver into an open USB port The onscreen keyboard does not work either. Devices like wireless keyboards and mice offer many benefits to the users. for me its the opposite. I bought the device to allow my wife to surf the web on the flatscreen TV in our living room, so I want to be able to use it with wireless input devices. Try to use a USB or In that case, updating your keyboard and mouse drivers might resolve the problem. Follow the on-screen instruction and wait for the update to complete. Latest: GatiZ; 38 minutes ago; Displays. Switch to a wired alternative to double-check the problem isn't with the Thank you for contacting Microsoft Community. Turn the device off and on. I have the same question (86) Report abuse There several things you need to check, and for ease of use do them in this order, Check the batteries of the keyboard and mouse, Check to see if the USB receiver is still connected to the computer (if there is one), if not plug it back in - if it is unplug it and plug it back in (this will cause the mouse and keyboard to auto-sync to the receiver However, if at any point I 1) unplug the wireless dongle, 2) plug in the keyboard or mouse with the factory cord, 3) let the product charge while using the product, 4) unplug the product, and 5) plug the dongle back in, then the product will fail to recognize the dongle for the wireless connectivity. Please help This thread is locked. A pop up menu from microsoft asked me to update my keyboard. Can't find any plug in USB dongles to check, presume this is internal in the unit Replaced batteries twice (inc with a set that work in another device fine) - only thing noticeable is when batteries changed the caps lock light glows for a few seconds. It is detected by my laptop but not by the HP Web Product Detection. Reinstall mouse and keyboard The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. Put the dongle on different port in hp monitor - Mouse and keyboadrd works fine. Checked Mouse working fine but keyboard is not working. I understand that you have an issue with Wireless ONN keyboard and mouse after upgrading to Windows 10. They cost more but you do not need a dongle and the keyboard or mouse can easily be replaced if they wear out. Boot up, and the system should find the new mouse and re-install its driver. For wireless keyboards, you want to check the Wireless Keyboard and Mouse Not Working How To Fix In this video I’ll be covering the ten different steps to troubleshoot the most common problems encountere Wireless keyboards and mice connect to your PC using a wireless USB dongle. At this point yous should have both the keyboard and the mouse working. If I plug in the CPU fan while the mouse and keyboard is working, the USB devices will stop functioning and a restart is required. To update the software, open it on your computer (or download it from the Hi I have an all in one computer that has a wireless mouse and keyboard on the same USB connector. Note Not all devices have the Wireless tab. Method 3: Update your wireless mouse driver. 3. I would randomly have my wireless Logitech keyboard and mouse become erratic and either not work in the case of my keyboard or erratically in the case of my wireless mouse. So, Try plugging the Universal Transceiver into a 2. They work perfectly fine with Linux on the same PC and with my girlfriend's old laptop. Try the steps listed here: Method 1: We would like to show you a description here but the site won’t allow us. This is why it's important to move the wireless receiver as far away from other wireless items as possible. Your mouse and keyboard might Note Not all devices have the Wireless tab. Please do not give me a fix that requires me to enter or click something. Try these steps to resolve issues with your Magic accessories. If the mouse still doesn’t work, the device may be the problem. Remove any battery tabs, as this stops the batteries from providing power. unfortunately, i dont have extra docks so i cant really test whether or not its an issue with my deck. I have tried the troubleshooting, changed the batteries, still, the issue persists. Thread starter Bruce K. 5. The most common method you could apply when the wireless mouse does not work is but reinstalling its driver. First and foremost, check the batteries. Hi I’m at BestBuy and they have an All-In-One that’s not detecting their wireless keyboard but the wireless mouse works fine. I tried new USB ports, a different computer and a laptop and nothing works. the keyboard works but the mouse doesnt. Things I have tried to get the keyboard to work again. This product cannot be identified using the serial number alone. Then press and hold the Connect button on it until the LED light flashes. However, they can control my laptop and they take up it’s ports, I don’t want this. then i tried a wired keyboard instead of a usb reciever that did not work as well. Make sure that you have a wireless/PS2 mouse connected to your computer. The system should detect that the keyboard has been added as a new device and re-install its driver(s). No updates took place during my time away from the computer. The mouse that comes with the keyvoard works fine but none of the keys work. Solution 1. After several reboots I can sometimes enter my pin to get onto windows but then . ffkwmhp xknxurs toe ike sxy cmy uqfg ehi eavj nxmh