Rogers ignite wifi pods setup

Rogers ignite wifi pods setup. Select WiFi then, Wifi details. Dec 6, 2019 · Hey! The Ignite Wi-Fi pods are compatible with the new black modem. If there are areas where you have a relatively weak signal and slow Jan 18, 2023 · Rogers has had three of the white ignite routers in my home, and these two types of devices have never been able to connect to the Wi-Fi. Update your WiFi network name & Password as desired. If the light is Solid White, the modem should be online and May 26, 2023 · Sign in to the Ignite HomeConnect app. Sign in to the Ignite HomeConnect app using your MyRogers username and password. Included exclusively with Ignite Internet packages and Ignite TV bundles from Rogers featuring the Ignite WiFi Gateway modem in Ontario, New Brunswick, and Newfoundland. Check out the YouTube video below to learn how. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Choose the Ignite Internet device you’d like to view the device guides for. 5 Gigabit service, Rogers should upgrade you to either the XB7 (Gen 2) or XB8 (Gen 3) gateway. The setup was interesting log into your rogers account on the ignite WiFi app and use the phones blue tooth to automatically connect them to your WiFi. Supports streaming, TV and security. Jan 24, 2021 · Re: Ignite WiFi Gateway Modem XB7 (Gen 2) 04-07-2021 12:28 PM - edited ‎04-07-2021 12:31 PM. Select the tab. 500 Mbps download speeds 1. If it is checked: 1. To get the best video and connectivity The option is there for IP address reservations (different than static, see below), in fact there are two ways to do it. If you don't have Pods installed, you may be able to disable Band Steering on your Ignite XB6 gateway by assigning different network names to your 2. Select Edit WiFi settings. Nov 19, 2020 · This will also allow Ignite WiFi Pods to have better connectivity on their wireless backhaul link. If you want to make sure it’s on, check out How to ensure band steering is on for the Ignite WiFi Gateway. Add an Ignite WiFi Pod. 1 Like. Drill down into the adapter settings and have a look for a preferred network setting. Choose the operating system you have the Ignite HomeConnect app installed on. So far Aug 7, 2022 · Your other option would be to place the Ignite Gateway in the basement. The Ignite Pod only has Wi-Fi 5 radios, so its wireless uplink to the Gateway maxes out at 600 - 650 Mbps in You’re in control with Ignite HomeConnect from Rogers. Select the Pod you want to remove. navigate to the 5G . 4G . I've seen information about these Ignite WiFi pods to extend WiFi range but I'm just wondering are these included with the package? Or do they have to be purchased seperately? If they are seperate how much Apr 11, 2020 · Browse Rogers Community. The Ignite Pods should be on your account as a rental item and at some point you will need to return them, otherwise you will get charged a non-return fee. Setting up Rogers Ignite PODs Sep 19, 2023 · Re: Free ignite wifi pod offer . Note: You should first set up your new Gateway in the same location as your previous modem to ensure a successful activation before moving it to a more optimal location. 1. It then asks to name each pod but this didn't work and the tech tried with his Feb 17, 2023 · There are other Wi-Fi solutions that you could install but they are not functional equivalents to the Ignite Wi-Fi Pod. It runs on our Ignite Internet™ service through the Ignite WiFi Gateway modem connection, over our dedicated cable network. Table of Contents. How to change/update your WiFi password and network name using Ignite HomeConnect. I also have the gigabit plan and I use all three. Aug 29, 2021 · Hi again. If you have the XB6 modem, you can call Rogers and ask them to send you Ignite pods. GET IGNITE STREAMING ON US. With the Ignite 1. Connected Devices click Add Device with Reserved IP. First, set up the Ignite Gateway. If the pod is offline, select it and tap Help me Fix it. Signing In While connected to your WiFi network, open an internet browser on your computer or device. Jul 22, 2023 · 07-22-2023 03:35 PM. 5 Gigabit Ethernet connectivity. Ignite WiFi Pods (formerly known as Fibre+ WiFi Pods) are WiFi extenders that work with your Ignite WiFi Gateway (formerly known as Fibre+ Gateway) and Ignite HomeConnect App (formerly known as BlueCurve Home App). Ignite TV🖥. Biollw. Run without pods for a few hours in an area where reception is decent and make sure it's stable. 4 GHz channel and Jun 17, 2023 · Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the tv box reverts back to gateway wifi w weak signal. Or, follow Setting up and activating Ignite WiFi Pods Nov 19, 2020 · Browse Rogers Community. $129. I have 3 PODs, one on the floor above modem (about 4 feet above where the modem sits). Aug 13, 2022 · Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. 4 and 5 GHz WiFi networks, and you should then Ignite Home Phone is a phone service that lets you stay connected using one convenient landline number for the whole family. The modem is located on the top floor of my house and the signal barely reaches the basement. If your modem isn’t listed, please call 1 855 381 7839 for help. It will either be set for 2. Are you ready to set-up your home internet and Wi-Fi but not sure where to begin? Luckily, you don't have to be an expert to get the job done! For guided steps on how to set-up your internet and Wi-Fi services quickly and easily, please click here or check out our helpful YouTube video below. To activate the service, you must add Ignite Home Phone to an Ignite TV + Internet bundle. 4 or 5 Ghz if its there. Note: We recommend placing the power adapter within 3 rooms of the Ignite Wi-Fi Gateway modem or Ignite Wi-Fi Pods. Select Remove Pod again to confirm that you'd like to remove it. The gen2 pod is powerful enough that it replaces three gen1 pods. The box will not work on a VPN like that since it authenticates that you are in Canada. The setup step 10 advises: "Once the first Pod has successfully been linked to your account, you’ll be asked to connect any additional Pods. The newer Hitron modems also come with band steering, but only the latest ones newly installed with the latest firmware will have it enabled by default. Follow these steps. Another advantage to the Ignite Pods is that they support seamless roaming; yo Mar 23, 2021 · For the laptop please post the laptop model; 5. save the changes. The default username is "Admin" and the default password is "password". Next, install your Ignite TV set-top boxes. 5. Jun 17, 2023 · Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the tv box reverts back to gateway wifi w weak signal. WiFi Pods are WiFi extenders that work with your Ignite WiFi Gateway (formerly known as Fibre+ Gateway) and Ignite HomeConnect App (formerly known as BlueCurve Home App). Ethernet Connectivity Problems with Ignite Pods. Ignite TV was designed to work with the set-top boxes connected to the Ignite gateway, either directly via Ethernet or Wi-Fi or through an Ignite Wi-Fi Pod. Printer connected to network but it is awaiting an IP address before completing operation. There are several methods you can use to reboot the Gateway. No matter what I do, I cannot get the 2nd pod to come online, I have tried differentpods on different outlets all close to the first pod. Forums. 4 Ghz band in the adapter. Presumably, if the gateway got reset into this state for any reason, had been Aug 7, 2022 · Your other option would be to place the Ignite Gateway in the basement. They ensure wall-to-wall WiFi coverage in any home, and are easily activated on your home network using the Ignite Sep 27, 2020 · Do you have Ignite WiFi Pods installed to extend your WiFi coverage? If so, then that configuration is a WiFi mesh network with Band Steering enabled. 4G and 5G connection. Just how challenging this really is depends on your home's construction and to what degree the Wi-Fi signal is blocked by duct work and building materials. Select Connect. I log on to the modem/router -> Advanced -> Port Forwarding. Ignite WiFi Gateway (Gen 3) modem. Open a web browser and then navigate to 10. The pod was within 10 feet of the gateway for many of the attempts. Reply. Step 1 – Set up hardware. Share. It is 100%, without a doubt, the Rogers ignite router that is not allowing these devices to connect. Press and hold this button for at least 30 seconds and then release. Discover step-by-step instructions on how to set up your new Rogers services. It is a good first troubleshooting step to take when issues arise. Do not use the Rogers WiFi mobile app to configure or manage your XB6 gateway, and do not install Pods. When installed, the coverage was as bad as before the 1G. So the installer put in 3 pods. Ignite Internet 1. If the light is Off, the Ignite WiFi Gateway doesn't have power. xxx. Ensure that your Wall-to-Wall WiFi hub is connected to your modem/router by Ethernet cable. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Nov 28, 2020 · Hello , Those are all very good questions! We'll do our best to help clarify! I understand that you are planning to have a technician visit your home to install your Ignite TV bundle service and possibly add Ignite WiFi Pods with your set up. During Ignite Bundle installations in New Brunswick and Newfoundland, the technician will test WiFi performance and optimize modem placement. Marginally better but he told me the pods down throttle my 1G service to 200m. @garynice2000 Rogers modems arrive with Band Steering enabled, and as a result the same SSID is used for both bands. In the app it shows 2 different pods, one with 1 ethernet port and one with 2 ethernet Jun 2, 2021 · @leonjulie Just to add to @Gdkitty 's comment, the Ignite gateways assign a different default IP address range than the Hitron modems. Dec 6, 2019 · 1. Hi Everyone,I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN. Based on the assessment of the home conditions, if needed the technician may add pods Dec 20, 2019 · Remember, the operative words here are "in theory". com. The Ignite Pod only has Wi-Fi 5 radios, so its wireless uplink to the Gateway maxes out at 600 - 650 Mbps in Jun 25, 2022 · It is disappointing to see that my Ignite XB6 modem's advanced settings can only be done via the ignitewifi website or app. I just programmed my water hero to connect to my phone hotspot Wi-Fi and it works perfectly fine. Find, Change or Reset WiFi Password >. I can only assume the printer is erroring out when, for whatever reason, the mesh network between the pods and wifi modem (its the xb6 black tower) trys to kick the printer around between connection points (ie main router and pod 1 and/or pod 2). Rogers Ignite Wi-Fi pods. Then press Save. 5 Gigabit. TORONTO, August 31, 2022 – Rogers today announced that it is the first major provider in Canada to launch a new Wi-Fi modem with Wi-Fi 6E – the world’s most powerful Wi-Fi technology. May 26, 2023 · Re: Change WiFi network on Ignite TV cable box. And it’s the only pod installed. Be sure to manually set the 5GHz Wi-Fi channel BEFORE using the Ignite WiFi Hub app or web site and BEFORE installing any Pods! To install Ignite WiFi Pods, you will need to use the Ignite WiFi Hub app on a mobile device. As for the recommendation part, I personally think they’re not bad. Troubleshoot your home network Check your WiFi modem status and fix connectivity issues. Restarting or Resetting your Ignite WiFi TM Gateway modem can often be the solution to resolving various technical issues you may be facing. 3. Customize and enhance your WiFi with a single app. May 25, 2023 · If the Get Started screen does not appear right away, select the Account icon at the top left of the app screen, then under Devices select Activate Ignite WiFi Gateway. If you are still having issues, please contact Rogers Technical Support. Strange you would think port 1 would be the 2. Comcast sells Gen 2. 8 Gb/s of throughput. A pod will not help with the outside network, however, in the same way that you can look at the health of your home network using the Ignite Home Connect App, Rogers may have seen that some of your home WiFi may not be working properly. If the light doesn’t turn white after 5 minutes, try another cable outlet in your home, keeping in mind the Gateway placement tips to maximize WiFi coverage. Look for the green status that indicates if your Ignite WiFi Pods are online. Activate Ignite WiFi Pods Set up and activate Ignite WiFi Pods (formerly known as Fibre+ WiFi Pods) with ease from the Ignite HomeConnect app. They do support both 2. That makes hooking up the phone line easy but makes getting good WiFi connectivity to the upper floors more challenging. Jan 19, 2021 · Rogers Ignite Wifi Extender/Pod UnboxingOperate Rogers Ignite WiFi Pod using Ignite WiFi Hub mobile app to your home network. Recommendations for an add-on wifi range extender for my Rogers internet? Internet 🌐. Just wanted to update the situation. Here’s everything you need to know about our commitment to delivering our most powerful home WiFi coverage to help ensure our Rogers Ignite customers are always connected. Select Remove Pod. I have removed the 2nd pod in the app, signed out of the app. You can only achieve that over Wi-Fi 6E or with a device that has 2. Apr 11, 2020 · Re: Issues with Ignite WiFi Pods. (Once you start using the app or the Ignite WiFi Hub web portal, it will change how the XB6 gateway is managed going forward. It's easier than you may think! Aug 14, 2020 · 08-14-2020 10:33 AM. Jul 19, 2021 · Thanks Robert…we tested all and last Rogers tech identified issue appears to be the WIFI hardware in the NEW Ignite modems (he tested both my existing and new 2nd Gen modem, and his TESTING 1st Gen modem)…when a different tech tested in same location with CODA modem, Rogers Speedtest server WIFI test results were finally in the 600-800 Mb Power adapters must be plugged in indoors. I would double-check to make sure that you have a good, strong Wi-Fi signal everywhere in your home. View solution in original post. I suspect that there's no way this will work unless you can disable the 2. I had the original Linksys Velop mesh, years ago. 4G and 5G wifi network on new ignite wifi box (xb7) ? Datalink. Since we unplugged it already, it'll show as offline. FAQs about the Ignite WiFi Satisfaction Guarantee. You can utilize the Home Connect app to "test" your Nov 19, 2020 · This will also allow Ignite WiFi Pods to have better connectivity on their wireless backhaul link. Aug 11, 2020 · 08-11-2020 03:35 PM. I have a Rocket Wifi Modem from Rogers and unlimited 300mbps internet. Connected devices find the device, click EDIT and then click reserved IP. For the laptop please drill down into the Device Manager and grab the exact wifi adapter model so I can look up the specs. AlbusDumbeldoree. Repeat the steps above to remove additional pods. Thanks everyone for the suggestions… spoke to Rogers and they said free pods aren’t available with our connection…. 04-15-2020 03:13 PM - edited ‎04-15-2020 03:16 PM. If you are still having issues, please create a post in the The only instructions were place one within 20 feet of your modem and the other two within 40 feet of another hub. As part of your Ignite Internet plan, you can add a Pod for $10/mo. Select 4. Sign into MyRogers. Mar 4, 2021 · After each attempt to connect a pod, the Ignite wifi app would say the pod was connected but offline. You’re in control with Ignite HomeConnect from Rogers. . From the Internet page, scroll down until you reach the modem section. Make sure your Ignite WiFi Gateway is out in the open and raised off the ground. If there is a setting to do this, disable the 2. Message says that these settings are on https://ignitewifi. On the remote: hold down the exit button for 5 seconds, then down arrow twice and then type 9434 (it spells WIFI) should bring you into the wifi settings for the Xi6. Building on May 28, 2022 · With the Rogers-provided equipment, it's actually very easy to set up Ignite TV. Jun 28, 2021 · Ensure you are connected to the modem via Wi-Fi or Ethernet. Unlimited usage for up 12-16 devices. Yesterday, I switched my parents to Rogers Ignite Flex 5 with 500Mbps Internet. iOS. Normally, you should only see this state on new Ignite Gateways that are ready for activation/initial setup, or when the gateway has finished rebooting after a factory reset. Though Apr 24, 2020 · Hi, I just signed up for the Ignite TV and 1Gbps internet package and have a few questions. Within 5 minutes, the light on your Gateway should flash and turn orange, then green, then turn either solid or blinking white. 95/mo (for a 3-pack) for customers with an Ignite Bundle. Then install your Ignite WiFi Pods . disable the Band Steering if its enabled. Wait about 5 minutes for the setup to finish. Finally, plug your modem back into power. Uncheck the box. move the Hub to main floor. OP • 3 yr. I'm a senior advisor. It’s connected to the podconfirmed in the Ignite WiFi Hub app. Pods are small enough to fit into the palm Sep 15, 2020 · Yup. My home office is here and I connect the important things via ethernet, I have never liked wifi. Jan 4, 2021 · Here are some suggestions: 1. On the left-side menu select "Connection" then select "Wi-Fi" from the drop-down options that appear. Update your WiFi Name and Wifi Password . They ensure wall-to-wall WiFi coverage in any home, and are easily activated on your home network using the Ignite HomeConnect App. Advanced tab. In your case, if you also have pods, you won't have a choice, as far as I know. Seems the Rogers Gateway Gen2 doesn't do this. Their 4250HD TV box died again. This is most likely due to client steering . WATCH NEXT Brother Computerized Jan 24, 2021 · First generation Ignite WiFi Pods support download speeds of up to 200 Mbps per pod and the second generation model supports download speeds up to 600 Mbps per pod. The problem is neither works, right now. If your printer or your devices' printer setup was configured in such a way that it was tied to that 192. This was the third one in the last two years. navigate to Wireless 2. Easily manage and protect your home WiFi and connected devices from anywhere, at any time. The Ignite WiFi Gateway modem offers bandsteering by default, which automatically connects you to the best WiFi network. 99. 4 Ghz transmit/receive functionality. You are better off just using something like a firestick as a separate device that you can hook up to the VPN. rogers. Your modem name will be listed there. ) Jun 20, 2023 · A blinking white status LED specifically means that the gateway is ready for Wi-Fi setup. Open Ignite HomeConnect app. 0. Evenly spread them out no more than 20-30 feet away from the gateway or the nearest Pod. Unplug your Rogers modem/router from power. Obviously they know they’ve Apr 15, 2020 · wrote: Thanks for the reply. It’s located above the telephone ports. If you used the Rogers-provided hardware, the only thing that you need to do is connect the STB to a TV with an HDMI cable and power it up. 4 Ghz devices, I would use your WiFi scanner to identify the best 2. Just says not online try again. I ordered through the online chat on Rogers. Regardless of which model you use, each pod can support a wide range of online activities for the connected devices. I kept buying used ones from Kijiji and they don't seem to last too long. The pods have been replaced. The Ignite gateway runs a "Lost & Found" service internally. Apr 17, 2022 · This will also allow Ignite WiFi Pods to have better connectivity on their wireless backhaul link. Aug 31, 2022 · Ignite Internet with 8 Gigabits per second (Gbps) symmetrical speeds – Canada’s absolute fastest speeds – is now available for pre-order. It's a turnkey solution and all of these components were designed to work together. Hello! Quick question here regarding VPN. Feb 22, 2022 · Ignite WiFi Pods have built-in intelligence to automatically route your connection through the best WiFi access point. Avoid placing your Ignite WiFi Gateway in a basement, in closed cabinets, or behind other objects. 09-19-2023 09:52 AM. Many others here are also using various TP-Link Deco models, Google Nest WiFi, and ASUS Routers and ASUS Aug 13, 2022 · HP Printer not connecting to Ignite WiFi with Gen2. Digital security, network settings and troubleshooting. Select . I have Rogers ignite TV on my iPad and I recently subscribed to the premium subscription Feb 20, 2020 · That's why there are no instructions on how to set up Ignite TV with third-party, customer-owned equipment. I spoke to a Rogers tech and they said the easiest fix would be to buy a third party mesh Note: If you forget your admin password, you’ll need to perform a factory reset of the Ignite WiFi Gateway and complete the setup process again to change the password. 4 Ghz band and then reboot the modem and the pc. try removing the POD on the 3rd floor. Order now. 6. The power adapter isn't weatherproof. Jun 25, 2022 · It is disappointing to see that my Ignite XB6 modem's advanced settings can only be done via the ignitewifi website or app. Please visit our support page on How to Restart or Reset Jun 14, 2023 · With the 1. The next is on the floor above that in the hallway and the last on the floor directly above it. And of course, when I need to get in there, it is not working. Printer connected to network but it is awaiting an IP address before Jan 24, 2021 · Re: Ignite WiFi Gateway Modem XB7 (Gen 2) 03-27-2021 01:54 PM. The first three are free. Dec 4, 2020 · I recently upgraded to 1G Ignite to get faster service and better coverage. The 2. Advanced. Overview. If it’s not already plugged in, plug in your Hub with the power cord. 1. Aug 4, 2022 · Re: cannot setup seperate 2. 2. MobileTracking, Number transfer, MyRogers & BillingInternetInstall, Learn, Troubleshoot & BillingTVInstall, Learn, Troubleshoot & BillingHome PhoneInstall, Learn, Troubleshoot & BillingHome SecurityCameras, thermostats, sensors & more. Any suggestions what I can buy Jan 30, 2021 · About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Using a pointy object, press and hold the Reset button until the light on the modem changes back to green. I several times followed the app instructions to get the pod online and it did not work. Select the Internet badge on the Overview tab. Nov 30, 2021 · Look for a preferred band and set that to 5 Ghz. Open the Ignite HomeConnect App. 08-04-2022 07:46 AM. Select See Network. e. Options. Step 1: Check if another website and/or devices inside your home are working when connected to the Ignite WiFi Gateway. 05-26-2023 08:24 AM. It provides the camera’s connection to WiFi and must be plugged in inside your home and within WiFi range. Feb 18, 2020 · Every other modem/router i have ever tried always left me with dead spots, but the Ignite WiFi Gateway (XB6) covers everywhere and the slowest speeds I am getting is 150mbps, but on average most rooms in my house are getting 250 to 300mbps! This is the greatest range/speed I have ever got from a modem/router, and before my other TP Link setup Nov 10, 2020 · With Ignite Internet, you can enjoy strong, secure, and dependable WiFi throughout your home. Select the Overview tab or the Connect tab to see your Network. Ignite WiFi Gateway (Gen 2) modem. Ignite WiFi Gateway Modem (Gen2) - XB7. DiabeticJedi. Without the pod installed, the doorbell refuses to connect to the network (i. But if you’re experiencing an issue, or if you want to test the WiFi connection for a device, you can easily use the Ignite WiFi Hub app for testing and troubleshooting. See full details. relocate a POD to a different room on the same floor (directly above the Hub may not be best) It may be helpful also run the tests with all devices offline except for the measuring tool, and compare the results. Select Apply Changes to turn Bandsteering on. Also look for any setting which can disable the 2. It can take up to 10 minutes for Advanced Security to fully turn on. If the Ignite set-top box is not paired to Wi-Fi, it connects to a special hidden SSID on the gateway to obtain the SSID and passphrase for your Wi-Fi network. Installation and use of the Ignite WiFi Pods require Dec 1, 2020 · They should connect automatically and, ideally, they should connect on the 5GHz band. Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Rogers used to resell the eero mesh before offering Ignite Wi-Fi Pods . ago. Android. Your home network deserves powerful and secure WiFi technology. WiFi Satisfaction Guarantee. From your first setup to ongoing proactive support, we’ll ensure you’re satisfied with your WiFi. I got my Rogers Ignite WiFi Pod gen2 for free by calling Rogers Support. Resident Expert. 5 Gb/s. Locate the WPS button on the back of your modem. Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I Since the XB6 and Pods will auto-select their WiFi channels when the WiFi Hub is in control, you will want to manually assign the WiFi channels on your ASUS router. Also, since you would be using your router (in this case) as the connection point for your 2. Used USB cable to laptop and ran HP setup. The Ignite WiFi Gateway (XB6) modem comes with this enabled by default. xxx address range that the Hitron modem would have assigned, the printer may still connect to WiFi but none of the devices on the network would be Sep 9, 2023 · There are a number of people in the Community using 3rd-party Wi-Fi mesh networks, from several of the major vendors. Ignite WiFi Pods are available as an option starting at $4. 5 Gigabit service, I have been able to attain more than 1. 5 Gigabits per second, or up to 8 Gigabits per second for a fibre-powered connection direct to the home. 168. To disable the Band Steering, log into the modem and: 1. Apparently 1G pods coming. 4. Your Rogers technician will make sure you can enjoy dependable WiFi, TV, Home Security, and/or Home Phone services by: Verifying your home is ready for fibre-powered speeds up to 1 or 1. If it is not checked, then Bandsteering is already turned on. Step 2: Go to the Ignite WiFi Gateway and check what the light on top is doing. Get started. 4 GHz or 5 GHz network for your device to optimize your WiFi Fibre-powered reliable internet. Set Up Bridge Mode on your Modem >. Visit Setting up and activating Ignite WiFi Pods to learn how. Check availability. However, your devices will only see one WiFi network name and your modem will automatically select either the 2. xFi Pods for US$120, so the C$5 rental is not out of line, and if you are an Ignite TV customer, the Ignite Gateway + Pods is the only solution that Rogers will officially support. to the gateway located in the basement). If it's still dropping without the pods when it's close to the modem, then it may not be WiFI; may be the cable connection (also check to see if the light on the modem changes from solid white when you lose connection). Follow the troubleshooting steps on-screen. Modem is in the basement. 5 GigE port on the XB7 gateway can also be configured as an Ethernet WAN port and used for high-speed connectivity to an external ONT with a FTTH service . yz ko dh ch mr pq wc be hd cq